EDC presents workshop: Customer Service 101
Posted September 29, 2018 at 6:01 am by Peggy Sue McRae
Business owners and managers are invited to join the San Juan County Economic Development Council (EDC) for a free workshop entitled Customer Service 101, led by noted islander and business process improvement consultant, Jim Hooper, on October 24th, from 10-11am at Key Bank in Friday Harbor.
In this workshop, participants will learn easy and effective ways to get customers to come back to their retail or service establishments – again and again – using tools like surveys, referral programs and other customer relationship management techniques. Workshop leader Jim Hooper is a noted business process improvement consultant with a track record for helping businesses reduce costs and improve customer satisfaction.
The workshop will be held on Wednesday, October 24th from 10-11 a.m. in the downstairs meeting room at KeyBank, 95 Second Street, Friday Harbor.
The workshop is free; advance registration is required – please call 378-2906 or email [email protected] for more information.
The EDC thanks our funders for their support of this workshop and other EDC initiatives.
The San Juan County Economic Development Council (EDC) strives to strengthen and diversify the economy of San Juan County. We believe a strong economy builds a strong community.
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